Privacy Policy for Fixsy

Last updated: February 12, 2025

At Fixsy, your privacy matters. We want you to feel safe when you use our website (www.getfixsy.com) and our services. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

• Personal Details: We may ask for your first and last name, email address, phone number, and location. Your location might be a zip code, a city and state, or a full street address.

• Cookies and Tracking Tools: Our website uses cookies and similar tools. These help us understand how you use our site and help us serve you better.

• Payment Information: When you book a service or make a payment, we use Honeybook. Your payment details are handled by Honeybook, not by Fixsy directly.

2. How We Use Your Information

We use the information we collect to:

• Provide you with our services.

• Process bookings and payments through Honeybook.

• Send you emails and, if you agree, texts with updates and offers.

• Learn from aggregated data so we can improve our website.

• Show you ads on platforms such as Google, Meta, and possibly others. Some of these platforms may collect data on you when you see or click our ads.

3. Sharing Your Information

• No Selling of Data: We do not sell your information to third parties.

• Service Providers and Partners: We share your information only when needed. For example:

  • We may share your details with partners if you ask us to do so so they can help provide a service.

  • Our trusted partners (such as Honeybook and advertising platforms) may receive your data as needed to perform their tasks.

• Advertising Partners: Some advertising partners may collect data on their own when you interact with their ads.

4. Data Security

Your information is kept safe. We store your data behind password-protected systems that require two-step verification. We work hard to protect your details from unauthorized access.

5. Data Retention

We keep your information for as long as we need it for our business or as the law requires. Currently, we do not have a set date for deleting your data.

6. Your Rights and Choices

• Updating Information: If you want to change or update your details, you can contact us. Clients can also update their information directly through Honeybook.

• Contacting Us: You can write to us if you have any questions about your data or wish to make changes.

7. Children's Privacy

Our website and services are not meant for children under 18. We do not knowingly collect information from children under this age.

8. Changes to This Policy

We may change this policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review our policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this privacy policy, please get in touch:

• Email: hello@getfixsy.com